How can we help?

Guides and answers for organisers, from setting up your workspace to running the event and reading the report.

New to Eventira? Set up your workspace and ship your first event.

  • Platform overview
  • Setting up your workspace
  • Creating your first event
  • Your 2-week launch checklist
Browse Getting Started →
Sidebar · Events, Team, Billing

Everything above a single event: your team, templates, reports, and billing.

  • Managing multiple events
  • Team roles & permissions
  • Templates, Reports & Settings
  • Billing, plans & add-ons
Browse Account & Organisation →
Event website · Pages, Navigation, Config

Build and publish your event's pages, menus, branding, and access.

Browse Event Website →
Event Hub

Run the event: schedule, attendees, registration, comms, and analytics.

  • Schedule & sessions
  • Attendees & registration
  • Communications (email, push, in-app)
  • Analytics, ROI reports & exports
Browse Event Hub →

Help your attendees join, navigate, and engage with your event.

  • Joining via browser (PWA) vs the app
  • Personalised agenda & networking
  • QR check-in (add-on) & offline access
Browse Attendee Experience →

Connect ticketing, CRM, streaming, and your own tools.

  • Ticketing: Ticket Tailor, Cvent
  • CRM: Salesforce, HubSpot
  • Streaming: Webex, YouTube, Vimeo
  • API & webhooks
Browse Integrations →

Data protection, privacy modes, and access controls.

  • GDPR & EU hosting
  • Privacy modes explained
  • Two-factor authentication
  • Data export & account deletion
Browse Security & Compliance →

Fixes for common issues and quick answers.

  • Login & access issues
  • Publishing problems
  • Notification delivery
  • Billing FAQ
Browse Troubleshooting →
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Can't find what you need?

Pro and Premium customers have a named contact. We're happy to help any time.

Contact support →
Direct contact

Legal, privacy & abuse reports

For anything beyond product how-to's: GDPR/DPDPA data requests, legal inquiries, or reporting harmful content.

General Support

Account issues, feature questions, bug reports, general assistance.

support@eventira.com

Response time: 24–48 hours

Privacy & Data Requests

GDPR/DPDPA data subject requests, privacy concerns, data deletion or export.

privacy@eventira.com

Response time: within 30 days (legal requirement)

Legal Inquiries

Legal questions, contracts, formal requests, compliance matters.

legal@eventira.com

Response time: 2–3 business days

Report Harmful Content

Harassment, abuse, inappropriate content, safety concerns, violations.

report@eventira.com

Response time: within 24 hours

In the app

  1. Open the app and go to Settings
  2. Scroll down to Support & Legal
  3. Select the appropriate contact option
  4. Choose your inquiry type (Support, Privacy, Legal, Report)

Eventira Software Pvt. Ltd. · Thane, Maharashtra, India · CIN: U62090MH2025PTC461233 · Hosted in Amsterdam (EEA) via DigitalOcean · GDPR & DPDPA 2023 compliant. See our Privacy Policy, Terms of Service, and GDPR & DPA page for full details.