Fix: my event website won't publish
Before you start
Have the event open in Event website and try clicking Publish once so you can see the exact error Eventira shows — it usually points straight at the cause.
Steps
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Check the validation banner
If publish fails immediately, look for a red banner at the top of the page builder. It lists specific problems — commonly a required page (like a Welcome or Registration page) that's missing, or a component left incomplete (e.g. a Button block with no link set).
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Confirm your plan's event limit
Go to Organisation settings → Billing and check how many events your plan allows you to have published at once. If you're at the limit, either unpublish an older event or upgrade your plan.
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Verify your custom domain
If you've connected a custom domain, go to Event website → Configuration → Domain. Both DNS and SSL need to show as verified before publish will succeed on that domain. DNS changes can take up to 24–48 hours to propagate.
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Retry publish
Once the flagged issue is fixed, click Publish again. If it still fails with no clear error, try refreshing the page or logging out and back in — occasionally a stale session causes a one-off failure.
Still need help? Reach our team and we'll get you sorted.
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